Tuesday, May 11, 2010

I'm considering changing from ATT&T to Vonage any advice, has anyone had good or bad dealings with vonage?

yes...its now one of the largest VoIP Service Provider...





To benefit from its features though, try to keep connected to a really high speed internet access





The good thing about it is that you can subscribe and pay in one country, and use the phone in another country...so, if you are in Canada and you subscribe with Vonage, then you move for a vacation to any other country, you can take the phone with you, connect it to a high speed internet, and get it running with the same number...COOL!!!I'm considering changing from ATT%26amp;T to Vonage any advice, has anyone had good or bad dealings with vonage?
The pros of changing to vonage are


1)money savings


2)Calling anywere you like unlimited(some countries extra flat fee)


3)ability to take your number were ever theres an internet connection


4)ability to add a local number were friends and family from overeasea can reach at no extra cost to them





the cons are:


1)Occasional choppy voice(normaly when your internet is being used by other programs)


2)Small delay of abou 1 second between when a person speaks and when you hear em. not realy an issue for a regualr conversation but when your asking somebody a question and it takes +1 sec for them to awnswer it might sound liek there making something up.


3)no 911 service, unless you plan on staying at same spot with your phone


4)High speed internet required, wich eats at profit maring of saving if you ahve to upgrade


5)will not work when the power is out, unless u have a generator for your modem, the router and the phone.





Hope this helps, this list appies to all VOIP comapanys, however Vonage dosnt seem to ever get choppy so dont worry to much about that oneI'm considering changing from ATT%26amp;T to Vonage any advice, has anyone had good or bad dealings with vonage?
I have had Vonage for about 4 months. AT%26amp;T cracked me and I was willing to switch to, two tin cans on a string! Well at times I now think, be careful what you wish for.





PROBLEMS___________________


You still need a phone line, more than likely thru AT%26amp;T :(





You MUST ALWAYS have a good connection, ain鈥檛 going to happen with AT%26amp;T (well at least with me).


611, is always happy to let you know all the problems are in your head, because all their tests showed how wonderful their lines are!





Vonage states they do not have ALL the hidden costs that all the other companies have, but at the end.............You must stay 2 years or you pay them $40.00.





You talk to the Philippines or India almost all of the time, English is an issue!


( Am I back at AT%26amp;T )





All the techs. are in India, English is an issue!


When they don't know what to do, because they read you all the pages they had they___________ Tell you they will call you right back, they don't. They just hang up, or they say_____ we are aware of the problems our Engineers are working on them and they should be fixed in a few hours. This is after they have spent about twenty-five mins. reading their pages to you.





Most of the billing issues go thru the Philippines, English is an issue! When you try to pin them to an answer, I have been put on an indefinite hold! I never received the invoices I was told that they were e-mailing as we were speaking?


Funny, I got all of their, tell a friend and extra offers?





Don't FORGET those free calls to The Five Free European Countries ONLY APPLY TO LANDLINES!


Cell phones and Europeans are of one.





The funny thing is when I spoke to them about the charges that was never an issue. I even made comments about the pricing of International calls was in some ways opposite to ours (landlines vs. cell)





In Northern Calif. the clarity is not so good. The delay that someone else wrote about is really a problem. Most people think I am talking on a cell phone. I am guessing other areas do not have a lot of the problems I do, such as weather. There are times that the lines works OK鈥︹€︹€︹€︹€︹€?


Most places do not have Vonage phone numbers.





The sad thing is, I think all big business is the same:





HURRAY FOR ME, SCREW YOU!





New company,old problems, modern day way of doing business!





PS鈥︹€︹€︹€︹€heck your accounting every month!





It may be, it will work better for you,I hope so if you change.
Prime service ever since I switched! Not to mention that my bill was more than halved... You can access and alter account features online as well...





Check out the below website for the latest savings offer that Vonage has...
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